OWLS staff and caregivers are direct employees of our family owned and operated business. All are thoroughly screened with a corresponding background-check, as required by law (Ohio BCI). They are state licensed where required.
We are a fully compliant companion care service regarding the privacy of every client’s personal health data, with all staff and caregivers trained in privacy issues. We are accountable to our clients and their families, providing peace of mind as we maintain the balance between independence and assistance.
Following our thorough recruitment and homecare training, all of our employees must go through our unique Culture of Care training and orientation process. We provide services on a regular daily, weekly or monthly basis.
Here are some examples of how OWLS in home personal care benefits clients
Sylvia (79) is still mostly independent, perhaps living alone, but due to some mobility issues she finds she needs a little extra help with activities of daily living. This includes laundry, light housekeeping, and meal planning and preparation. Her care assistant also provides Sylvia with medication reminders and verifies meds are being taken. Once a week, she is taken grocery shopping and other errands are run, including occasional medical appointments. Her closest family is more than an hour away so a nurse stops in once a week to set up medications and assess Sylvia’s overall health. We provide Sylvia with 2 Hours of Care / 3 Days a Week.
Martin (85) and Barbara (83) are independent, living in the home they have been in for 40+ years. Barbara is suffering with dementia and Martin, who is healthy and strong, manages most of her care. They receive assistance with light housekeeping, meal planning and preparation, and transportation to Barbara’s medical appointments. The care assistant supplies respite care for Martin so he can attend a weekly lunch with friends at a local senior center. A nurse visits monthly to assess Barbara’s overall health and how Martin is coping. Martin and Barbara receive 3 Hours of Care / 5 Days a Week and 24 Hour Care when Martin travels to visit family.
Alice (90) lives with her daughter who is her primary caregiver, but cannot be left alone due to her condition. Her family caregiver works outside the home during the day and has evening activities and responsibilities that she must attend to. Alice’s trusted personal care assistants are with her from the time she wakes until family is available, helping her bathe and dress, preparing meals, providing companionship and entertainment, and transporting her to medical appointments. We provide Alice with 12-16 Hours of Care / 5 Days a Week plus 4 Hours of Care / 2 Days of Week.
We serve clients all across northeast Ohio